Purchase Info
RETURNS
Customer satisfaction is always our top priority. While we hope that you are happy with your order, if you are not perfectly satisfied with your goods you have 14 days starting from the day your order was delivered to ask for a full refund.
Returned items must be unused and complete.
Customers will receive the full amount of the product.
Customers will not be reimbursed for initial shipping charges, they must pay the totality of the shipping cost.
Manage it through email: hello@cabrioswimwear.co
Send an email to inform us of your return.Place the item(s) in the original shipping box.Place the original or a copy of the receipt that came with your order.Close the box and tape it securely.Post your parcel using any of your preferred methods.We kindly advise that the items on sale for no profit projects cannot be changed or returned. We recommend posting within 7 days of your Return Request and requesting proof of postage to guarantee that we receive your parcel within 14 days. We regret that we cannot be held responsible for anything lost or damaged in transit. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail. A refund will be issued to your original payment method within 7 working days.
RETURN ADRESS
Plaza Tetuan, 25 4rt 3ra Barcelona 08010 Spain
SHIPPING
We are committed to preparing all orders received by 10 am (CET) on the next day.
Important note *: Due to the saturation of courier companies during the Black Friday, Cyber Monday and Christmas season, some shipments may experience a slight delay in delivery. If your order has not been delivered in a reasonable time, please contact us.
We ship worldwide. Below you will find the details of the costs and shipping types corresponding to each country.
In case you want to make a change in the delivery address once the order has been sent, you must contact us as soon as possible. Changing the shipping address will incur an additional cost depending on the destination.
For all shipments to Spain, the courier company responsible for the delivery and transport of all our orders is Correos express & GLS
For international orders, the courier company responsible for the delivery and transport of all our orders is UPS, DHL & B2C.
Shipments to post office boxes will not be possible.
When we have sent your order, you will receive an email with a link to track it. In case of absence, the messenger will contact you to arrange a time that best suits your preferences.
SPAIN (PENINSULA)
Purchases over 100€ - Free Shipping
Purchases less than 100€ - from 3,60€
Delivery term:
Once the order is prepared, the shipping time is 2 / 3 business days.
BALEARICS
Purchases over 100€ - FREE SHIPPING
Purchases less than 100€ - from 9,20€
Delivery term:
Once the order is prepared, the shipping time is 4 / 5 business days. For shipments to the Balearic Islands, the process
may take up to an additional 24 hours
CANARIAS & PORTUGAL
Purchases over 100€ - FREE SHIPPING
Purchases less than 100€ - from 13,20€
Delivery term:
Once the order is prepared, the shipping time is 4 / 5 business days. For shipments to the Balearic Islands, the process may take up to an additional 24 hours.
EUROPEAN UNION
Purchases over 100€ - FREE SHIPPING
Purchases less than 100€ - from 7,25€
Delivery term:
Once the order is prepared, the shipping time is 4 / 5 business days.
USA & CANADA
Purchases over 100€ - FREE SHIPPING
Purchases less than 100€ - from 14,60€
Delivery term:
Once the order is prepared, time is 5-11 business days depending on the destination.
NO EUROPEAN UNION
Purchases over 100€ - FREE SHIPPING
Purchases less than 100€ - from 14,60€
Delivery term:
Outside the EU the shipping time is 5-11 business days depending on the destination.Sometimes, shipments to countries outside the EU may carry additional fees and taxes, in this case, it will be in charge of the buyer. We will take the steps and prepare the necessary documentation for the corresponding customs management.
Delivery term:
Outside the EU the shipping time is 5-11 business days depending on the destination.Sometimes, shipments to countries outside the EU may carry additional fees and taxes, in this case, it will be in charge of the buyer. We will take the steps and prepare the necessary documentation for the corresponding customs management.